15% Off Redmine HelpDesk plugin Coupon May 2026 (Verified)
The Redmine HelpDesk plugin transforms emails and Redmine issues into customer support tickets, streamlining support operations. It offers automation, SLA tracking, customer profiles, customizable reply templates, satisfaction ratings, and a helpdesk widget.
Redmine HelpDesk plugin Coupon Code
Table of Contents
How to use the coupon code:
- Click on the “Copy Code” button to include the item in your shopping cart.
- Navigate to the shopping cart page to review your selected items.
- Proceed to checkout to claim your discount.
- Complete the purchase by entering your shipping details and selecting a payment method.
Redmine HelpDesk plugin Intro and Features
The Redmine HelpDesk plugin is a useful tool for integrating customer support into your Redmine project management system. Merging with the Redmine Issues module and CRM plugin allows you to view comprehensive customer information, including tags, contact details, and previous tickets, directly within an issue. Additionally, this plugin enables users to reply to tickets from the Issues page using customizable templates with macros. You can also turn issues into tickets with added fields and filters, and utilize autoresponders to expedite response times.
Key features of the software:
- Integrate with Redmine Issues and CRM plugin to display complete customer information, including tags, contact details, and previous tickets.
- Respond to tickets directly from the Issues view with customizable templates and macros.
- Enhance the Issues List with filters and additional fields to effectively manage customer tickets.
- Customize automatic replies for customer messages using templates and styles.
- Automate email processing based on rules and criteria to manage ticket priorities and assignments.
- Track key performance metrics, including first response time, number of replies, and ticket closure time.
- Allow clients to rate responses and track satisfaction with detailed reports.
- Enable users to create tickets from any webpage with customizable fields and prepopulated content.
- Add notes or attachments to tickets by forwarding emails to a designated helpdesk address.
- Provide secure links for clients to view the status and details of their tickets.
Refund and Money Back Guarantee Policy
RedmineUP offers a 30-day money-back guarantee. If there are technical issues or if the product is not working as described, customers can request a refund within 30 days of purchase.
Support and Contact
- Tickcoupon Support Team: Please reach out to contact@tickcoupon.com if you can’t use the coupon code/deal/giveaway on the website.
- RedmineUP Support Team: Please send your support queries to: support@redmineup.com
Other Special Discounts
- Education/Nonprofit Discount: RedmineUP offers a 15% discount to non-profit organizations, educational institutions, and NGOs.
- Volume Discount: This brand offers a volume discount. Please get in touch with the brand directly for more information.
- Bundle Discount: This brand offers 55% off for the RedmineUP Full Stack Bundle
- Giveaways and Free Keys: Currently, there are no giveaways or free license keys available for the software.
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